Valuation is the basic need for people who want to make property valuation.Other retailers whose fiscal year 2000 has already started include:Dayton Hudson Corp. (Target, Marshall Field’s).Janet Reid is much happier now that she doesn’t answer to ‘CEO’ anymore.Gone too is the company title – J.B. Reid & Associates – that put her name on every letterhead. Yet the full-service, management consulting firm she founded a decade ago is more vibrant and profitable than ever.
She gave up a company and gained a village.Global Lead, an amalgam of J.B. Reid & Associates and Lynch Brown & Associates, just celebrated its first birthday with a party for clients and a two-day staff retreat, which included an ‘indaba.’ That’s a Zulu term for a ritual of thanks.Bell-ringing, clapping, hugging, sharing: Each has a place in a corporate culture that is intentionally more African than American.’Everyone is a “partner’ from the receptionist on over. We don’t say “up’ or “down,’ ‘ explained John Peoples, the latest hire and one of the four owners.
Everybody is charged to see that we’re meeting our clients’ needs and helping us meet our business objectives.’That’s what’s typical about Global Lead. It is a business after all, concerned about customer satisfaction, product quality, corporate growth and profitability.We don’t publish gross revenues,’ said Ms. Reid. ‘But in reference to that, we’re a multimillion-dollar company with a very healthy balance sheet. We could be more profitable, but we donate to a lot to community organizations.’
There’s a Zulu word for this, too, ‘ubuntu,’ and it refers to the pleasure that comes from sharing.Global Lead’s family of 19 staff members and 28 consultants includes Brisbane Property Valuations representatives of nearly every continent. Employees – or rather, partners – are informed at the outset that they need not fret about getting ahead. There aren’t any promotions. ‘This allows all the focus to be on satisfying the customer and not competing with the person in the next cube,’ said Ms. Reid. ‘It works.’
Instead of getting a particular title or being assigned to a division, partners support the life of the ‘entrepreneurial village’ by working for ‘huts’ – the functional approximations of hunting, cooking, weaving and enriching the spirit.Sam Lynch, a seasoned consultant with 17 years’ experience in strategic planning, marketing and business development, is responsible for the hunting hut.Vincent Brown, a co-founder of Lynch Brown with extensive experience in diversity training, is in charge of the weaving hut.Ms. Reid, who has a doctorate in chemistry and worked a decade at Procter & Gamble before starting her own company, heads the spirit hut.